You may also see other variants like Underscan, Pixel, Scaling, etc. On a Samsung TV, you may set Picture Size to No Overscan or set the Picture Mode to Relax (TV Settings > Menu > Picture Mode). On an LG HDTV, you may choose Just Scan (in Picture Menu > Aspect Ratio).
It may happen during a casual discussion alone, with no videos, music, or such.You may face the zoomed-in resolution on the second monitor if its settings (especially, if you are using a TV as a monitor) are not properly configured. Yes, I counsel people over Zoom, as well. Yes, my modem is issued from the ISP and my router is a NETGEAR Nighthawk R7960P Which breaks or ruins the recording (when I do record). In most cases, a few seconds, but in less cases I get kicked out completely and then reconnected. Then when a problem occurs try to take note of any anomalies - particularly anything in red.
Is your version of Zoom fully up-to-date?Īre you also on a Windows PC, or an Apple computer?ĭo you certainly have the problem when you are NOT Sharing Screen or Videos?Īs a general observation - could you keep your Zoom Settings page open during a typical Meeting, and keep it to the side on the Statistics tab. Would you ever be able to test with JUST your computer connected directly to your modem/router, with everything else disconnected?Īre you sharing a very High Resolution display in Zoom - like 4K? How long do the problem periods last - a second or two, or longer?ĭo you ever reboot your modem/router periodically, or as a general troubleshooting measure?ĭo you have a separate ISP-modem and maybe your own router as well? When you experience the problem, does is happen with any type of predicable frequency - like every ten minutes, every hour, any pattern at all, or just random? Is the problem any more noticeable with audio or video, or system responsiveness? But now I have some more questions - sorry: Let’s say that it happens roughly 80% of the time. That, of course, would be a problem on my end.Īre you the Host in your Meetings, or a Participant - or both? When I do, either I will get the message, or they will tell me that they got the message on their end. I have noticed problems with other individuals, at times, over the past year. The problems with Zoom had already been going on long before that.ĭoes anyone else in your Meetings experience a problem (or notice any problem from you)?Įvery time I experience problems with Zoom, all participants, 1 or 25, will notice because I am the Host. To the system I use, I have a direct connection to the router, except for an extender, which I added only recently when I moved my system to the other side of the office. Is your wired connection a single direct cable to your router, or do you have other devices in between? These are a necessary part of the meetings and cannot be left out. I teach, so I have to often show the group what I am speaking of, as well, I use videos often. However, there have been times when she and I both experience the same problem (but seldom)ĭo you encounter the problem any more so when there is a Screen Share in the meeting? She has informed me that she rarely experiences the same issues that I experience. My wife often attends my Zoom meetings in her home office, on her separate computer (Windows PC). Yes, before I get the message and often afterward for a short time.Īre there other Zoom Participants at your location (on your network)? When you receive the Connection Unstable message, do you have a noticeable change in performance either with audio or video in Zoom?